Refund Policy
At Krave Academy, we strive to ensure every student has a rewarding learning experience. However, we understand that situations may arise where a refund is necessary. This Refund Policy outlines the terms and conditions for course cancellations and refunds.
Eligibility for Refund
- ๐
Refund requests must be made within 7 days of the course start date.
- ๐งพ The course must not be more than 25% completed at the time of the refund request.
- ๐ฅ No refund will be provided if full course content has already been accessed or downloaded.
Non-Refundable Situations
- ๐ซ No refund for missed classes due to studentโs own scheduling conflicts
- ๐ซ No refund after course is 25% complete or certificate is issued
- ๐ซ Refunds are not applicable for discounted or promotional enrollments
How to Request a Refund
To initiate a refund, please contact our support team at info@kraveacademy.com with the following information:
- ๐ Your full name and registered email
- ๐ Course name
- ๐
Date of enrollment
- ๐ Reason for requesting a refund
Processing Time
All eligible refund requests will be reviewed and processed within 7โ10 business days. The amount will be credited to the original payment method.
Contact Us
If you have questions about our refund process, please donโt hesitate to reach out at:
๐ง info@kraveacademy.com